FAQs

Where can I buy your products and how much do they cost?

Our products are sold in a variety of locations. Please visit our Where To Buy page for a list of participating retail stores and online sellers. You can also click the Purchase Online button on each individual product page to view pricing and purchase information from our authorized Amazon seller. Contact us with specific questions at info@youcopia.com.

Where are your products made?

Our products are made in China and have undergone extensive third-party testing to ensure the highest quality and safety ratings.

What if I need more wire dividers?

Additional wire dividers are available for purchase on Amazon.com in sets of 4. Bakeware Rack wires can be found here. Lid Holder wires can be found here.

How do I print my drawer labels? What if I need more labels?

Download the label template here. Enter your spice names, load your label sheet into the printer and click print! We recommend running a test page first to make sure everything is lined up properly. If you need more labels, you can request them by emailing info@youcopia.com or calling us toll free at 888-973-9288.

My product is broken or missing a part. How do I get a replacement?

Every once in a while, our products are broken during shipment or missing parts. Please contact us by emailing info@youcopia.com or calling toll free at 888-973-9288 and we'll send a replacement immediately.

How do I return my product?

Return policies may vary depending on where you purchased your product. Please email us at info@youcopia.com or call us toll free at 888-973-9288 so we can help facilitate your return.

Does YouCopia sell products in my country?

We are proud of our international business partners that distribute our products all over the world. Please visit our Where To Buy page for a list of current International distributors. If your country is not listed, please email us at info@youcopia.com with your name and location so we can direct you to the nearest retailer or add you to our International Notification email list for future distribution updates.